Business owners, watch out! Scammers are invoicing companies for online
ads they never placed and using the Yellow Pages name to lend them
How the Scam Works: You are at
work. You receive a call from someone representing a website, which
they claim is an online version of the Yellow Pages. The caller says he
is updating the directory and asks you some basic information, such as
your office's address, telephone number and email. After you answer, the
representative repeats the information back to you, and you confirm the
A few weeks later, your office receives an invoice for
several hundred dollars for an ad from the Yellow Pages online
directory. But you never agreed to that!
When you call to
complain, the representative says that you verbally confirmed the
placement. He or she even plays back a spliced version of your previous
conversation. The altered recording makes it sound like you were
agreeing to place an ad, when you were really saying "yes" to the
How to Protect Yourself Against This Scam: • Hang up. Don't confirm information from unknown callers. This just gives the scammers something to use against you. • Remember,
the Yellow Pages name and logo is not trademarked. Scammers are able to
use the name and "walking fingers" icon to lend credibility to their
scam. They are not affiliated with the famous phone directory. • Don't trust Caller ID. Scammers have technology that lets them display any number or organization name on your screen. • File a complaint with the BBB. Go to bbb.org to file a complaint.
For More Information To find out more about scams, check out the BBB Scam Stopper.
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